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Dialpad Launches ‘Ai CSAT’ as Part of its Customer Intelligence Offering

Real-time predictive engine for customer satisfaction provides visibility into 100% of calls, turning the contact center into a profit center

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Dialpad Transforms Work with ‘Ai-Powered Customer Intelligence’ Category

New category will reshape employee collaboration and unlock customer satisfaction

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Dialpad’s Mike Kane Honored as a CRN Channel Chief for the Second Year in a...

Dialpad’s SVP of Global Partner Sales is again recognized for successfully driving revenue growth through a channel-first strategy

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Dialpad Named as a Strong Performer in 2023 Gartner Peer Insights “Voice of...

Dialpad, Inc., the industry Ai- Customer Intelligence Platform, today announced it has been named in the Gartner Peer Insights "Voice of the Customer for Contact Center as a Service"

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Lawrence Lu Joins Dialpad as Vice President of Engineering to Continue...

Lawrence brings 20+ years experience in B2B tech to Dialpad as the company leads the industry forward in the next generation of customer and contact center agent experiences, powered by Ai

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Legal Notice Dialpad Notifies Individuals of Data Incident

From Monday July 4, 2022 at 8:33 AM PDT to Wednesday July 6, 2022 at 9:33 PM PDT, a product update to the Dialpad's fax service resulted in an error in how Dialpad's user interface displayed the .pdf...

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Dialpad Launches DialpadGPT, a Generative AI Built for Enterprises of All Sizes

DialpadGPT – a native and proprietary LLM for sales, customer engagement, and recruiting – to be added to its all-in-one Ai-powered platform that brings together video meetings, calls, team...

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